One AI hub for every business conversation
WhatsApp, Instagram, Telegram and your website chatbot land in one inbox. AI answers, opens tickets, and hands over to your team only when it actually needs to.
Manager AI checks the queue every hour — inside your working hours only — closes tickets that are finished, then sends you the summary on WhatsApp.
Sign in with Google or Facebook. The Default plan comes with your account — 20 AI replies a day, no credit card.
No ban risk — your WhatsApp number is registered with Meta. Official Meta Cloud API QR-scanning gateway WA blast See the differenceSupport AIAnswers customers on WhatsApp, Instagram, Telegram and your website — in the voice you set.
Hi, is the crossbody bag from yesterday's post still available in size L?
Hi 🙏 Yes — 8 left in cream and 3 in black.
It is Rp 189,000, shipped from Yogyakarta.
Great, 2 in cream please. Ship to Makassar.
Done. I have started your order — #PSN-4471, 2 cream, shipping to Makassar Rp 32,000.
Manager AIReports to you every hour — on your own number, inside working hours only.
Summary 2–3 pm
31 conversations came in, 27 closed by AI, 4 handed to the team.
2 tickets had no reply for over 24 hours — I closed them with a summary note.
AI quota used today: 412 of 5,000.
What were the four handed over?
Three refunds and one delivery complaint. All four are in the Open queue in your Inbox.
AI LabTest your agent inside the console, before a single customer sees it.
From the customer's side
Not “we will reply during business hours”. Support AI answers from your own product catalogue, starts the order, and hands over to your team only when the question genuinely is not the AI's to answer.
Customers do not know it is AI. They only know they got an answer before they moved on to the next shop.
WhatsApp, Instagram, Telegram and your website chatbot arrive in the same Inbox, with the same statuses — Open, In progress, Resolved. AI can be switched off per conversation at any time, and from that moment your team replies in the same window.
Modules
The list is exactly what the sidebar shows once you sign in — nothing on this page is missing from the product.
Four channels, one queue, one history.
Every conversation has a status — Open, In progress, Resolved — and its own AI switch. Turn AI off in one conversation and your team takes over in the same window, while every other conversation carries on with AI. Replies from your team land in the same thread, so nothing is stranded in another app.
A blast paced by Meta, not by guesswork.
Pull recipients from your Database or import a spreadsheet, invalid numbers are filtered out first, then send using a template Meta has already approved. Throughput follows your account's Meta messaging tier — not the one-hour gap QR gateways used to leave between messages to avoid getting blocked. Progress runs live on screen.
Your WhatsApp number, registered to your own business.
Numbers are connected through Meta's Embedded Signup, using your own Facebook Business account, with no QR to scan. Once connected, the console shows the numbers Meta uses to judge you: your number's quality rating and how many customers you may start a conversation with each day.
Runs every hour inside your working hours: watches tickets, closes the dead ones, and sends you a summary on WhatsApp.
Your contacts and customers, and the recipient source for campaigns. Importable from a spreadsheet.
The testing room: change the system prompt, attach skills, ask questions the way a customer would, and watch the agent's reasoning.
Team members and their roles, quota and top-ups, working hours, and subscription settings.
AI agents
One talks to your customers, one reports to you, one lives only in the test room. None of them sends anything to a customer until you switch it on.
Manager AI does not run continuously. It wakes once an hour and walks through four gates.
Outside your working hours it goes back to sleep. If the previous pass is still running, it does not pile up. If your AI quota is running thin, it stops before spending it. Only once all four gates pass does it reach for its tools — and what reaches you is one WhatsApp message, not notifications all day.
01 / 03
Faces your customers.
Answers on all four channels, in the voice and by the rules you write yourself. Can be switched off per conversation, at any time, without breaking the thread.
What it can do
02 / 03
Faces you.
Runs every hour inside your working hours, checks the queue, then reports over WhatsApp to your own number.
What it can do
03 / 03
Faces nobody.
A test room inside the console. Change the system prompt, attach skills, ask what your customers would ask — and watch, step by step, how the agent gets to its answer.
What it can do
One AI reply spends one quota. The Default plan gives you 20 a day; when they run out, conversations still arrive and your team can still reply by hand — only the AI stops until tomorrow. Need more? Top up in Pricing.
Skills & connectors
Skills are how the agent gets facts. Without them it can only speak; with them it can answer questions whose answers live in your systems. Up to ten active skills per agent.
Connects the agent to the systems you already run.
You decide which parameters must be collected from the conversation, which of them are sensitive enough to stay off the screen, and when the connector may be called at all. The agent gathers them through ordinary chat, then calls your API with the body template you wrote.
The agent answers from your own product list — name, price, stock. It does not invent items you do not sell.
Escalates conversations that need attention to your team on WhatsApp, Telegram or Instagram.
Connect outside tools over the Model Context Protocol. Up to ten active skills per agent.
Not available yet. It is named here because the console names it with the same label — not because you can use it.
Official WhatsApp
Your number is registered with the WhatsApp Business Platform through your own Facebook Business account. No session is scanned, and no unofficial client is holding your number.
Honest about what you lose: outside the 24-hour window since the customer's last message, a campaign must use a template Meta has approved — free text is not possible. And WhatsApp Status/Story does not exist on the Business Platform; if that is part of how you sell today, it stays on a phone, outside VybeFlow.
VybeFlow is an independent Tech Provider building on the WhatsApp Business Platform. We are not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. WhatsApp, Instagram and Meta are trademarks of Meta Platforms, Inc.
Pricing
Not a per-seat subscription. What you pay for is AI reply quota — accounts, channels and team members are not counted by the head.
Default
Included the moment you create an account. No credit card, and no trial that runs out.
Includedwith your account
Enterprise
For businesses whose conversations have outgrown what a single number can carry.
Full solutionfor your business
| Comparison | Default | Enterprise |
|---|---|---|
| 1 number | Multiple | |
| 1 account | Multiple | |
| Telegram | Multiple | Multiple |
| Website chatbot | Multiple | Multiple |
| AI messages per day | 20 quota | 5,000 quota |
| Premium quota top-up | Available | Available |
| Professional Service | Not available | Available |
| SLA | Not available | 99.5% uptime |
Top up without changing plan. Quota is spent when the AI replies — not when a customer writes in, and not per team member.
How many AI replies do you need per day?
The arithmetic is simple: whatever goes past the daily allowance, times 30 days. The figures and prices below are read straight off the pack cards, so no number is written twice.
150 quota
The opening pack, for finding out how far AI gets your conversations closed.
Rp 49,000one-off
2,000 quota
For a shop whose replies are a daily routine, not a seasonal spike.
Rp 500,000one-off
5,000 quota
The lowest price per quota of the three.
Rp 1,000,000one-off
Enterprise On-Premise. Installed on your own servers, with the AI model of your choice and no quota ceiling. Pricing follows the scope of the installation — talk to us.
FAQ
Yes. It is attached to your account from the moment you sign up — it is not a trial that ends. The limits are 20 AI replies a day, one WhatsApp number, and one Instagram account. When the daily quota runs out, conversations still arrive and your team can still reply by hand.
The risk you usually hear about comes from gateways that scan a QR code and hold your WhatsApp session. VybeFlow does not do that: your number is registered with the WhatsApp Business Platform through your own Facebook Business account. Meta's quality rating is visible in the console, so you know where you stand before there is a problem. Details in Official WhatsApp.
Four: WhatsApp, Instagram, Telegram and the website chatbot. TikTok, Tokopedia and Shopee are waiting on each marketplace's approval and cannot be used yet — we name them here so you do not plan anything on top of them.
One reply generated by the AI. Incoming messages from customers do not spend quota, and neither do replies your own team types. Only the AI answering is counted.
Yes. There are Admin and Operational roles. The Channels page — where WhatsApp numbers are connected and disconnected — is open to Admins only.
Not on the subscription plans. That is available on Enterprise On-Premise, installed on your own servers with the model of your choice and no quota ceiling.
The AI stops replying until the next day. Conversations still arrive in the Inbox, statuses keep working, and your team can still reply by hand. If you want the AI to carry on, top up quota or move to Enterprise.
Sign in with Google, connect one WhatsApp number, and watch the AI answer your own customers today.
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